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This topic contains 5 replies, has 2 voices, and was last updated by  7Theme Support 1 year, 1 month ago.

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  • Hi, I keep requesting a license key but it never arrives, it may be that I made a mistake when I entered my email for my profile. I put in hotmail.com instead of hotmail.co.uk. Can you help?

    Hi,

    normally you can repeat the request without any problem, our system will send you then another license key. Please submit again the license form in WP admin -> Appearance -> Theme Help

    Hi,
    I have done that multiple times and never received a key

    Have you checked also the spam folder? If you don’t receive the mail you can send us (info @ 7theme . net ) the link to your website and a login, then we can register it manually for you.

    Hi,
    We have indeed checked spam, you should have an email with the url and login details

    We activated the theme right now for you, now it’s working!

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