Home Forums Theme support Product ID:

This topic contains 3 replies, has 2 voices, and was last updated by  7Theme Support 2 years, 9 months ago.

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  • Hello,

    We bought the theme “Honey – 1 Website ” but I can’t find this theme on my account. I need to find the product ID because without this I can’t activate the theme. I have only my old already activated theme.


    we checked all purchases made with your email address, but we were not able to find the purchase of the Honey theme. Can you please send out customer support the purchase receipt or a payment ID, then we can check it for you. Please send the information via email, for security reasons…


    This is some mistake, we already have a download link for a theme on email. And also invoice please check -> https://docdro.id/85ljacV

    Dear Citadel Solutions B.V., Thank you for your purchase. Please click on the link(s) below to download your files.
    • Honey – 1 Website
    o Honey 1.09
    Download Theme Documentation
    Download Demo Content

    Some themes need a product key to register the theme/request a license key for the theme.
    The product key for this theme is:

    The product key/id is the one from the email:

    The product key for this theme is:

    The license key you have to request on your website, WP admin -> Appearance -> Theme Help, fill in and submit the form to register the theme. Our license system will send you the key via email.

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