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This topic contains 8 replies, has 2 voices, and was last updated by  7Theme Support 9 years, 10 months ago.

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  • Hi,
    I installed the template but there is problem with the responsive and the mobile menu.

    1) Responsive
    The view in portrait don’t rendering the page correctly in line.

    2) Menu
    on mobile device if you click the menu, it will open and close many times

    Can you help me please?

    Hi Marco,

    1. What Device do you use? And screensize? Can you send us a screenshot? Because we’ve tested it and it looks like all is ok…

    2. Also this we’ve tested, but no matter what we do we dont have this problem. Exist the problem only with mobile phone or also on screen? Do you use plugins (Because some plugins can cause problems with javascript and css, if you want, you can send us ( info @ 7theme . net ) the link to your website, then we can take a look at it )?

    Hi,
    I use Iphone6 and Android Moto X for testing, the site is http://www.vinoalcastello.com , the only plugin installed is WooCommerce.

    Thanks
    Marco

    Hi Marco,

    thank your for the link. The problem exist because you have on the left side 3 links and right only 2 links, its not in balance. On normal screens it’s not a problem, there the width of the menus and the logo is fixed, the problem is only on smaller screens (tablets).

    We’ve tried on your website to solve the problem with just some lines of css code in the browser life editor, but I think it’s to much to fix it with css code. We will update the theme today with the correction of this problem. With the update we will fix also the other problem with the responsive menu, it looks like there was a problem with one of the recent updates…

    Hi Marco,

    we’ve updated the theme, new version is 1.01.

    If you know how to work with FTP, you can replace only these 2 files:

    7league/script/custom.js.php
    style/responsive.css

    Thanks for the fix menu, but the problem of view of page_teaser is not fixed. Can you help me?
    Thanks

    Hi,

    sorry, don’t saw the other problem. We’ve fixed it, new version is 1.02

    Thanks a lot, now all issues is closed.
    Thanks again.

    You’re welcome! 🙂

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