Home Forums Theme support Not Receiving Registration Email

This topic contains 1 reply, has 2 voices, and was last updated by  7Theme Support 1 year, 5 months ago.

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  • I purchased a theme from 7Theme but when I submit my email and purchase code into the system I don’t receive a license key back. This is making it so I can’t use the theme. I’ve tried several email addresses, and several combinations of codes &c but haven’t been able to get it to work.

    Hi, thank you for your post and your purchase. We checked our mails and found a lot of mails () with this content:

    : host gmail-smtp-in.l.google.com[]
    said: 550-5.7.1 [ 12] Our system has detected that this
    message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam
    sent to Gmail, 550-5.7.1 this message has been blocked. Please visit
    550-5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError 550
    5.7.1 for more information.
    s18-20020adfecd2000000b0023650a4c645si2438712wro.35 – gsmtp (in reply to
    end of DATA command)

    Looks like your email provider rejects our emails.

    If you want, you can send us a login for your website, then we can activate the theme manually for you. In the meantime you can skip the theme registration and use the theme without any problem.

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