Home Forums Theme support Mobile Menu Not Working/ Cant Access Theme Options

This topic contains 3 replies, has 2 voices, and was last updated by  7Theme Support 1 month, 3 weeks ago.

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  • Good afternoon,

    I’ve deactivated plugins, and read similar problems, however nothing fixes the glitch. Theme works fine on desktop, but not mobile, and I cannot access anything in Theme Options except for the General Settings.

    Help!

    Hi, thank you for your post. Do you use already WordPress 5.5, or higher? If yes, then maybe there is a Javascript problem. WordPress removed the automatic jQuery migration in version 5.5, which causes a lot of problems for many plugins and themes. We made already updates for all our themes, but it takes some time to test and upload updates for nearly 400 themes.

    In the meantime you can install this plugin:

    https://wordpress.org/plugins/enable-jquery-migrate-helper/

    It’s made by WordPress to fix the problems with version 5.5. As soon as you install the plugin it will work without any problem.

    Hello, I’ve opened a new support ticket with the product key – XiOO1wopS9Hf. My apologies for the multiple emails, however I feel like I’m not doing something right…

    I need to add two girls back onto my Team, they are not showing on the menu, but they are still there in Teams, but in a different category. I can’t figure out how to add them back in

    Can you help?

    Hi, I answered already your other forum post.

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