Home › Forums › Theme support › Logo does not load

This topic contains 1 reply, has 2 voices, and was last updated by  7Theme Support 9 years ago.

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  • marciopxt

    Good Morning.

    When trying to change the logo, the image is not being charged. (Customize WordPress – Custom Logo – Upload Image). Rather than display the image only shows the title and site description.

    7Theme Support

    Please make sure that the pop up window return the file url for the logo. Some plugins change the default WordPress settings for the WordPress media pop up. Please click the button “URL FILE”, then the media popup add the url to the file in the input field (see screenshot: https://www.dropbox.com/s/cacef4lxs0k4pnq/logo_upload.png?dl=0)

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