Home Forums Theme support Kitty Theme crashes site on istalll

Tagged: 

This topic contains 6 replies, has 2 voices, and was last updated by  7Theme Support 6 hours, 18 minutes ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • SMF

    We have a new install of WP running version 6.7.1

    SIte works find when using the standard TwentyTwentyFive wordpress theme but when we install the Kitty theme version 1.06 the site crashes with the message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.

    When we disable all the plugins and try again with the Kitty theme activation the site crashes again with the same error.

    Please advise.

    Hi,

    thank you for your post. This is strange, you are using the latest version of the theme and there are no known issues at the moment. We tested the theme again on our end, it worked fine without any problem.

    Can you please forward us ( info @ 7theme . net ) the email with the error code? What WordPress version do you use? Any plugins installed?

    SMF

    We are using wordpress version 6.7.1 PHP version 8.3

    The error message that we get when we try and activate the Kitty theme is standard WP crash message:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.”

    The error log gives this error when we try and do the “Live Preview” of the theme

    [03-Feb-2025 20:55:31 UTC] PHP Fatal error: Duplicate declaration of static variable $instance in /home3/misskay/public_html/website_06bf72b3/wp-content/themes/kitty.hold/7league/sl_galleries.php on line 141

    Please advise

    Thanks

    SMF

    ALso received this error

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 141 of the file /home3/misskay/public_html/website_06bf72b3/wp-content/themes/kitty.hold/7league/sl_galleries.php. Error message: Duplicate declaration of static variable $instance

    Thank you for the error messages, this helps a lot! Can you please try to change the PHP version from 7.3 to 7.1, or less?

    SMF

    I couldn’t go back to 7.1 but swaitec it to 8.1 and now all is working.

    Thanks for you support

    Oh, sorry, I mean 8.1. I’m glad it’s working now!

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.