Home Forums Theme support Japaneo theme – Unable to upload logo

This topic contains 4 replies, has 2 voices, and was last updated by  7Theme Support 4 years, 7 months ago.

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    Im unable to upload any image to the theme, is there any bug with the uploader?

    Not logo, not background images, nothing. I upload it and the uploader box remains empty, like i did nothing.

    Thanks

    Hi,

    hm, hard to say what went wrong, but its not an issue with the theme, because the theme has nothing to do with the upload function, it’s a WordPress core function. What happend after uploading a image? Can you upload and save images as featured image?

    If it’s only in the theme options, please make sure that the “URL File” button is clicked in the upload popup window, this screenshot in this post here:

    Cannot upload Logo / Uploader doesnt return Logo URL

    Normally the button is always selected, but some plugins change the WordPress setting for this button, in this case you have to click the button “URL File” and it will work without any problem.

    HI,

    It was indeed URL File button. Now it works perfectly.

    Many many thanks for your quick answer and for solving this issue so fast.

    Have a great day!

    You’re welcome! 🙂

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