Home Forums Theme support installation of theme

This topic contains 2 replies, has 2 voices, and was last updated by  7Theme Support 4 years, 11 months ago.

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  • Hi,

    I am new to WP

    I had install Astra theme, importing demo content done, i click change logo,

    http://www.cozva.com/wp/wp-admin/themes.php?page=options-page.php

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@cozva.oziva.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    advised.

    Benny

    Hi Benny,

    have you installed plugins? If yes, can you please deactivate all plugins and check if the problem still occur?

    If yes, can you send us a temporary login ( info @ 7theme. net ), then we can take a look at it.

    Hi,

    we got the mail from your server, but it doesnt work. Can you please check it again? Thank you!

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