Home › Forums › Theme support › I purchased a template and I have not received it

This topic contains 2 replies, has 2 voices, and was last updated by  7Theme Support 8 months, 1 week ago.

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  • zetsway

    Transaction ID
    1T3311407M019525V

    7Theme Support

    Hi, we checked our emails, the purchase receipt was rejected by your hosting provider (g….il.com):

    552-5.2.2 The recipient’s inbox is out of storage space and inactive.
    Please 552-5.2.2 direct the recipient to 552 5.2.2

    Have you made an account on our website to purchase the theme? If yes, you can download the theme there

    7Theme Support

    We checked it for you, the theme was purchased with a guest account, we added the theme to your real account. Just check it the menuo on top of this page -> Account -> Downloads

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