Home Forums Theme support I can't install my theme (Appetito)

This topic contains 3 replies, has 2 voices, and was last updated by  7Theme Support 7 years ago.

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  • Please help me out. I purchased the theme and downloaded the zip file onto my computer, but can’t seem to install it on WordPress. It keeps saying “try again”.

    Hi,

    thank you for your purchase. Do you use the WordPress installer (WordPress asdmin -> Appearance -> Themes -> add new -> upload)? Sometimes there is a restriction by the server for the file size you can upload, maybe thats the problem. Do you know how to upload a theme with a FTP software?

    If you want, you can send us ( info @ 7theme . net ) the URL and the login for your WordPress installation, then we can install it for you.

    Yes! I would love that!! I am new and completely lost and don’t understand a thing!

    I just sent the email, thank you so much!!

    Did you send the email? We don’t get it until now…

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