Download Update Animicare Theme

[timbearden]

I tried e-mailing but go no response. I am unable to get a update for Animacare Theme. I purchased the theme from mojo themes. Is there a way I can get the update for the theme. A lot of my site does not work properly because the theme is outdated.

[7Theme Support]

Hi,

sorry for that, but it looks like we never get your email(s). Normally you can download the theme always where you bought it. If you want, you can send us ( info @ 7theme . net ) a mail with a proof of purchase, then we can send you the current version of the theme.

[timbearden]

I forwarded the e-mail with proof of purchase.

[7Theme Support]

Hi,

we checked all our emails, but there was no email from you. Can you send it again? info @ 7theme . net.

Thank you!

[timbearden]

I sent it again. please check junk or something. timothy_4_12@hotmail.com is the e-mail. attaching copy paste here

Thanks for Buying with MOJO Themes!

Hiya Timothy Bearden,

You are now ready to download your purchase of the following themes:

Purchase Date: 2015-01-30 23:25:24
Transaction ID: #1699802
Price: $49
Discount Price: $49

Questions? Need Theme Support?

For all theme support, please post your issues on the ACTUAL ITEM PAGE so the seller can be notified to help you out.

7Theme | View Profile

Seller Items You Bought

Animacare – A Veterinarian WordPress Theme

[timbearden]

So I was finally able to get mojo-marketplace to get a download of version 1.07. I thought that maybe that would prevent the problems from occurring, but even with the new update I am unable to fix my problems. My menus do not work properly. I have problems editing widgets, there is loading issues and I cannot access media files. So I can’t add photos. I tried deactivating plugins to see if that was the issue, but it does not fix it. If I change themes, that fixes it. However then I am unable to use the theme. If I reactivate Animacare theme it has same problems again.

[7Theme Support]

Hi, we answered already your email. Please write only emails or posts in our support forum, thank you.

[Author]

Posts