I tried e-mailing but go no response. I am unable to get a update for Animacare Theme. I purchased the theme from mojo themes. Is there a way I can get the update for the theme. A lot of my site does not work properly because the theme is outdated.
sorry for that, but it looks like we never get your email(s). Normally you can download the theme always where you bought it. If you want, you can send us ( info @ 7theme . net ) a mail with a proof of purchase, then we can send you the current version of the theme.
I forwarded the e-mail with proof of purchase.
we checked all our emails, but there was no email from you. Can you send it again? info @ 7theme . net.
I sent it again. please check junk or something. email@example.com is the e-mail. attaching copy paste here
Thanks for Buying with MOJO Themes!
Hiya Timothy Bearden,
You are now ready to download your purchase of the following themes:
Purchase Date: 2015-01-30 23:25:24
Transaction ID: #1699802
Discount Price: $49
Questions? Need Theme Support?
For all theme support, please post your issues on the ACTUAL ITEM PAGE so the seller can be notified to help you out.
7Theme | View Profile
Seller Items You Bought
Animacare – A Veterinarian WordPress Theme
So I was finally able to get mojo-marketplace to get a download of version 1.07. I thought that maybe that would prevent the problems from occurring, but even with the new update I am unable to fix my problems. My menus do not work properly. I have problems editing widgets, there is loading issues and I cannot access media files. So I can’t add photos. I tried deactivating plugins to see if that was the issue, but it does not fix it. If I change themes, that fixes it. However then I am unable to use the theme. If I reactivate Animacare theme it has same problems again.
Hi, we answered already your email. Please write only emails or posts in our support forum, thank you.
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