Home Forums Theme support Countdown not working on mobile

This topic contains 5 replies, has 2 voices, and was last updated by  Hendrik Slik 11 months ago.

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  • Countdown not working on mobile, checked it on phone 11 pro
    on normal browser it works fine.
    (site: alteastel.com)

    Hi, thank you for your post. We checked it on our end, there is no problem on mobile devices, the countdown is working, also on iphone 11. This happens when you are logged in or if you visit your website as a guest?

    This happens when you are logged in or if you visit your website as a guest? Both.
    Please see print screen of my iphone

    It also is not working in Safari on a macbook
    please also see screenshots

    screenschot
    screenschot

    already an idea wat is going wrong?

    We already working on it, it looks like there is a problem with the jQuery plugin for the countdown and the safari browser. We checked all other browser, it’s always working, only with the Safari browser there is the problem. As soon as we found a solution we will post it here.

    It’s safari on mac, yes, But on my iPhone it’s on all browsers.
    Other counters i tested are working normally, the thing is only that i need to use yours because it’s the most suitable fir the site layout.

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