Home Forums Theme support Can't access Documentation or Demo Content

This topic contains 1 reply, has 2 voices, and was last updated by  7Theme Support 2 years, 5 months ago.

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  • Even though I’m logged in (and am able to download the latest themes), when I try and access the documentation or the demo content, I get thrown to Google Drive and it says
    You need access
    Request access, or switch to an account with access.

    This is TERRIBLE. Why can’t I simply download it just like the theme???

    Hi, I’m sorry about that, Google changed this some time ago, we changed this back in the account settings on Google but it looks like it’s not working properly. However, we saw the request via email and confirmed it. Please let me know if there is anything else we can help you with.

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