Home Forums Theme support Cannot access Violet Theme Options Page

This topic contains 5 replies, has 2 voices, and was last updated by  7Theme Support 1 year, 7 months ago.

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  • I cannot access the theme options page for this plugin. This is the message i get when i try to access the theme page, “Sorry, you are not allowed to access this page.” i have deactivated all the plugins and still get message. please help. site is live and need changes.
    thanks
    george

    Hi George,

    looks like you don’t have all admin rights for your WordPress installation. Have you installed the original version from wordpress.org or a “one-click-installation” from your hosting provider?

    Hi, I installed it using the original version from wordpress.org. How can i resolve this? Do I need to reinstall my wordpress installation or the theme?

    Thanks
    George

    Hi,

    if you use the original version from WordPress.org I don’t think you need to install it again. But I’m really sure you don’t have the full admin rights for your installation. Can you see (and use) this link:

    WP admin -> Appearance -> Editor?

    Hi, I was able to figure out what the issue was and corrected. my wp-config.php was corrupted. thanks

    Ok, great!

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