Caboom define menu failure

[houllahan]

Hi

I bought and installed Caboom and after I create a menu and I go to Dashboard and the customize site menu and select the menu I made under navigation I save it and the site looks right with a menu at the top. When i goto the site it still has a red box which says “Please Define a Menu” I also tried going to Manage Locations and saved the menu I made as the “Main Menu” which does not work.

-Rob-

[7Theme Support]

Hello Rob,

i think the theme is installed wrong. WordPres can’t save a menu when the theme folder name is to long. For example: if the theme folder is called “xy-a-stunning-wordpress-theme”, then it make’s trouble. Unfortunately it happens often when you install a theme via an hosting provider.

If you want, you can send us the link to your WordPress installation and your login information, then we can take a look at it (its free).

Thank you again for the purchase!

[houllahan]

I installed the theme from inside wordpress running on my server, I just uploaded the zip file and installed.

-Rob-

[houllahan]

I fixed it by renaming the folder on my sever.

[7Theme Support]

Perfect, that’s exactly what we would have done!

[fireup]

I think i have the same problem after installing yoocoo group via blue host.Anything i can do?

[7Theme Support]

Hello fireup,

if you can save a menu then your theme folder is to long (the name). If its possible for you, you can rename the folder, i.e. from “Caboom-a-themefolder-with-a-to-long-name” to “caboom”. Thats all.

If you dont know how to do, you can send us your FTP account data, then we can do it for you.

[fireup]

how do i send the data,what do i need to send? sorry i am a novice.

[fireup]

FTP username: XXXXXXXXXa95fbc@fiXXXXXXXXuk

is it something like this?

[7Theme Support]

Yes, exactly. But don’t post it here in the forum, it’s dangerous!

Please send us the login (FTP username and FTP password) to info@7theme.net

[Author]

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