Home Forums Theme support Black Screen

Tagged: 

This topic contains 1 reply, has 2 voices, and was last updated by  7Theme Support 5 years, 1 month ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Hi I have installed the Problog theme correctly but when I try to activate it, the screen turns blank. The other themes I have do not cause this problem.

    Hi,

    you’ve bought the theme on Mojomarketplace right? Since few weeks, the Mojomarketplace shop software insert into the theme zip files a file called “MOJOV.txt”, with this file inside it’s not possible to install the theme. You can delete this file, zip it and upload the theme for the installation again, then it works without any problem.

    Im sorry, but we cannot change the way that Mojo setup the files for download.

    If you need our help for installing the theme, please send us ( info @ 7theme. net ) the link and the login for your website, then we can install it for you.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.