Home Forums Theme support Animacare theme doesnt load after patch 4.7.5

This topic contains 1 reply, has 2 voices, and was last updated by  7Theme Support 2 years, 3 months ago.

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  • After patch 4.7.5 the animacare theme prevents the site from loading.I’m not able to connect to the admin dashboard either. Through the management tool of the service provider I am able to change the selected theme and get the admin dashboard to load.

    All plugins are deactivated.

    Can anyone help me pinpoint the problem?

    thanks in advange

    Hi,

    we checked the theme with 4.7.5 and there was no problem on our end. Have you checked the plugins? What happen when you activate the plugins again? What version of the theme do you use?

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