Adding social networks does not work

[yourchoice]

Hi

We use some themes of you (Nico, Med Pack, Lotus).

Now we wanted to add social networks on one of the websites.

We found the following documentation:

Where can I add social networks

The problem is, that we do not have the entry “Theme Options” (and “Social Icons”) anymore.

As I remember, a long time ago the entry “Theme Options” was there?

Can you please help us?

P.S. There is still an update missing for all our themes about the JQuery migrator problem.

Thanks very much.

Best regards
Mike

[7Theme Support]

Hi Mike,

I’m sure what the problem is: you don’t have the full admin rights for your WordPress installation. Can you please check if you can see this link:

WP admin -> Appearance -> Editor?

If not, then you don’t have the full admin rights for your website, and that’s why you don’t see the theme options. Many hosting provider offers a modified WordPress version for their “one-click WordPress installation”. We recommend to use only the original WordPress from wordpress.org.

[yourchoice]

Hi

We found the problem.

The file editing in the WordPress dashboard was disabled by the plesk WordPress Tool for security reasons.

When we enable it, it works.

Do you already know, when you will fix the problem with the JQuery migrator problem?

Thanks very much.

[7Theme Support]

We are working already on it. The problem was the 5.5.1 update. We made already updates for all our themes, then WordPress released version 5.5.1 and changed again the slug for jQuery in the admin area, so we had to update all our themes again. Great! At the moment we make the final tests and in 2-3 we start to upload the updates.

[yourchoice]

Hi

Okey.

Would you inform us, when the uploads will be uploaded?

Thanks very much.

Best regards

[7Theme Support]

Yes, no problem!

[yourchoice]

Very good 😉 Thanks!

[7Theme Support]

Hi,

yesterday we finished to upload all updated themes, now you can download for every theme the new release.

[yourchoice]

Hi

We installed the updates i.e. on a website with the Lotus theme.

After the installation and removing of the Enable jQuery Migrate Helper plugin, the slider worked again, but there are some other things which do not work anymore. For example the navigation was broken and the Theme details could not be loaded anymore.

So we went back to the old version of Lotus which works with the Enable jQuery Migrate Helper plugin.

Perhaps you could fix it, for that we can update our themes?

Thanks vey much.

Best regards
Mike

[7Theme Support]

Hi Mike,

we tested it again, there is no problem, the theme is working fine on our end. Can you please delete the cache and try it again? I’m sure then it will work.

[yourchoice]

Hi

We tryed it again. First installing the new version of Lotus theme (1.04 -> 1.05), then uninstall the plugin Enable jQuery Migrate Helper, then refresh all, delete all cache. We also looked into the website with other browsers where no cache of this website was before.

All seems to work fine, but the navigation is broken and we do not know why.

Before, the website looked like this:
https://support.yourchoice.ch/upload/screenshot_before_update.jpg

Ater, the website looked like this:
https://support.yourchoice.ch/upload/screenshot_after_update.jpg

We recovered the website again and are now back to version 1.04 of the theme.

Perhaps you have an idea, why the navigation is broken after update.

Best regards
Mike

[7Theme Support]

Hi Mike,

your are right, there is a problem with the menu. We don’t saw it because we tested only the changes we made in the theme, that’s why on our end it was working. We updated also the jQuery plugin for the mobile menu, looks like this is causing the problem, it changed the display CSS from inline-block to block. You can add this CSS code at the end of your style.css file, it should solve the problem:

header #navleft ul#menu {
	display: inline-block !important;
}

[yourchoice]

Hi again

Thanks very much. With your CSS code it seems to work!

Best regards
Mike

[7Theme Support]

Ok, perfect, I’m glad it’s working! Have a nice day!

[yourchoice]

Same to you!

Thanks very much.

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