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7Theme Support

Hi,

thank you for your purchase. Do you use the WordPress installer (WordPress asdmin -> Appearance -> Themes -> add new -> upload)? Sometimes there is a restriction by the server for the file size you can upload, maybe thats the problem. Do you know how to upload a theme with a FTP software?

If you want, you can send us ( info @ 7theme . net ) the URL and the login for your WordPress installation, then we can install it for you.