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you’ve bought the theme on Mojomarketplace right? Since few weeks, the Mojomarketplace shop software insert into the theme zip files a file called “MOJOV.txt”, with this file inside it’s not possible to install the theme. You can delete this file, zip it and upload the theme for the installation again, then it works without any problem.
Im sorry, but we cannot change the way that Mojo setup the files for download.
If you need our help for installing the theme, please send us ( info @ 7theme. net ) the link and the login for your website, then we can install it for you.