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Hi, please go to (on our website 7theme.net) to “Account” -> “Downloads”, there is a list with all products you bought on our website. There you can find the product ID for every theme. Please fill in the form in the theme backend on your website ( yourwebsite.com/wp-admin/ -> Appearance -> Theme Help ) to request the license key, our system generates the key and sends you a mail with this key. Please also check your spam folder in case the mail does not arrive.