…and there’s no option in my downloads to download anything
We checked your account, you can download the theme without any problem. Please check the menu on top of this page, click “Account”, then choose the “Downloads” tab, there you can download everything you purchased, including the theme you bought. The download on our website is always possible.
what wordpress admin credentials?
The login information for your website, where we have to install the theme for you. Of course, to install the theme we need to log in to your website, for this we need the login credentials. I.e. mywebsite.com/wp-admin/ username: xxx password: xxx
Please send us via email (info @ 7theme . net, don’t post it here, it’s a public forum) the login information for your website, then we can take a look at the website and solve all problems for you.